Return & Refund Policy

Return Goods Policy
If you are in any way dissatisfied with our product within 30 days of purchase, we'll refund your purchase (less shipping and sales tax). All returns must have the original packaging and be accompanied by a Returned Goods Authorization number, available by contacting our Customer Service Department. Any return shipment must be by FedEx, UPS or US Priority Mail to ensure tracking.

Phone: 800-838-3674
Mon-Fri, 8:30am - 5pm, Eastern Time

The following information is needed to request authorization:
• Reason for return
• Date of purchase
• Copy of Invoice
• Product Description

All Returns Must Be Shipped To:
Tru-Releaf™ - Returns Processing
PO Box 620401
Middleton, WI 53562-0401